- We provide free delivery for orders above Rs 999 to locations serviced by us. For orders till Rs 999, we charge shipping charge of Rs 75 for delivery anywhere in India.
- For orders where the delivery location is not serviceable, we will cancel the order and refund the amount paid to us.
- Few products that require special packing and handling, separate Packing & Handling charges will be applicable. Such charge, if any, will be displayed on the respective product page.
- For items ordered in big quantities or for orders where the total weight of the parcel exceeds 10 kg, we will dispatch through Surface mode instead of Air mode.
Frequently Asked Questions (Shipping within India)
What does the Days to Dispatch mean ? (How soon my order will be shipped?)
The Days of Dispatchis the number of days we take to ready your package and hand over to thecourier company. The days for dispatch is clearly mentioned on each productpage. This will typically vary based on what product you purchased, whether youwant it to be studded in a jewellery piece, or you want an additional labcertificate along with it. For example, a loose gemstone typically gets shippedin 1 to 2 days. However, a gemstone requested to be studded in a ring, willtypically take 5 to 7 days. Similarly, a gemstone requested with an additionallab certificate will take even longer.
How long does it take to deliver my order?
Our courier partners typically deliver orders to Metro cities in India within Next Day to 3 to 5 Days after shipment. For non metros, our courier partners typically take 5 days to 7 days to deliver the product from the date of dispatch. The date of dispatch is dependant on the product that you purchase (loose gemstone, or mounted in jewelry) and this date is stated on the product page. If you have any questions, or doubts, please write to us, or Call us at +91 8178341336.
Is my shipment safe?
All our shipments are packaged with great care in durable, tamper evident packaging. Additionally,all our shipments are insured. The insurance cost is included in our shipping costs, and you do not need to pay anything extra.
Can I track my shipment?
Yes, you can track your shipment online. All our shipments within India are sent by reputed couriers like DTDC, Bluedart, FedEx, Aramex, etc. As soon as the product is dispatched from our office, you shall receive an email with the Tracking ID and instructions to guide you.
Do I have to pay extra for GST on delivery ?
No, there are no hidden costs. The amount mentioned at the time of placing the order and on your order receipt is what the product costs you. Any applicable octroi, etc. is paid by the company